Reviews

My recent visit to Fast Fix Baybrook left me overwhelmingly satisfied. From the common courtesy to the excellent customer service. I was informed that both of my watches would be fixed within 30 minutes. To my surprise, I received a text message approximately within 13 minutes stating that both watches are ready for me to pick up. Upon my arrival the service technician informed me that I have a lifetime battery replacement warranty that I forgot about. He was happy to inform me that I’ll have a decrease in my total amount due. The overall experience I had from Fast Fix Baybrook made this my #1 service shop…..Great job!

I went to this quaint little store looking for an appraisal for some vintage jewelry I had inherited. I was greeted by a kind man who told me that Sara would be with me for my appraisal in a moment. While we waited, I browsed the store looking at embellished pill boxes, crystal figurines, charms and other jewelry. I could tell everything in there was high quality! Sara greeted us soon after. I enjoyed her wit, and the fact that she was supposed to be leaving work soon but chose to take her time out for an appraisal (for which she did not intend to charge me) really impressed me. I could tell she loves what she does! She gave us her expert advice and while some was disappointing, she delivered it well, and even gave me extra advice as to where I could take the costume jewelry for a further appraisal. I was looking at the beautiful rings, and when she asked if she could help us further, my husband asked if they could do sizing. Then he said “For her” (meaning me)! Sara fitted my finger, then referred us to Malver, who helped me choose and make alterations to a ring they had in the display case. When my husband and I married, he was working overseas in Japan. When I flew to Japan to be with him, I lost my engagement ring somewhere between the US and my destination. Luckily, I still had my wedding ring, but I was devastated over this loss. So this was a huge deal for me! Malver and Sara were so helpful, their store was so welcoming, and the entire experience was so much more than I was expecting when I walked in. Thank you, Fast Fix, Sara and Malver!

I took old family gold and had a family crest signature ring created for my husband of 44 years. My name, his children and grandchildren’s children’s names were engraved inside. The only problem will be who will inherit it. My husband said it was the best present he had ever received. I highly recommend Fast fix as an excellent jewerly store, and the excellent jeweler Sara.

The clasp on my sterling silver Medic Alert bracelet was broken. I took it to Fast-Fix and they were able to repair it in about 2 hours. When I picked it up, it had been polished and looked brand new. Everyone working in the store were very helpful and friendly. I would definitely visit again and also refer my friends. Thank you!