Google Reviews
Fast service to fix necklace. Job well done. Fixed while I waited. Pleasant to deal with. We walked around the mall to burn time and were waiting for a text notification when item finished. Didn't get text so went back to check and it was already finished! Could have saved me a few minutes. Would recommend.
Expert, fast, friendly service! They not only fix my jewelry in 2 hours while I went shopping, but also explained what they did. It looks brand new and it fit perfectly. They made sure I was satisfied before I left the store. I have used them before and will be back if needed!😄
I had my engagement ring size increased by 3/4 of a size. They did a great job, were courteous and had my ring back to me in just over an hour! Wonderful work for an affordable price. I’ve never been so happy I went to a mall, lol.
Fast-Fix has bailed me out of a jam on two occasions. Their work is performed with sure care and quality, but above all very fast! I am more than pleased with my results and highly recommend Fast-Fix. I will be a devoted customer going forward.
Went in for a battery replacement on a watch. The watch didn’t work when they put in a new battery. So I agreed to let them repair the watch. They quoted me a price of $135.00 for the repair. Around four days later they had fixed the watch. They placed the watch in a machine that spins it around and that was all the it needed to work. They only charged me of the battery replacement. I was impressed with their honesty. 👍
Facebook Reviews
Lisa Kurrass2019-04-01T01:31:06+0000They are amazing!! I was so pleased with the creation of a beautiful setting and design for a diamond ring. They are reasonably priced, quick turn around and truly cared about my project. And were as excited as I was. I felt the genuine interest and will always go there and recommend them.Kaitlen Farris2019-03-10T18:01:18+0000Left a review on yelp and the owner completely lied in her response as to what happened to defend her store. Poor customer service and lying along with not so great work will put a bad taste in your mouth! Would not trust or recommend this place, even if they would have been able to fix my piece correctly their integrity is still missing.Tabatha James2019-01-22T03:02:06+0000I’ve have been going to this place for YEARS to get my watches services, I’ve also recommended many friends to go get their watches services here. Well, today was my last day stepping foot at this location. I came in there to get a battery replaced on my Movado watch. A battery they forgot to put in, when I took it in the first time. I was wearing a grey coat, my beanie & sunglasses. They removed the battery from my watch and it didn’t have the warranty sticker on it, due to them not replacing it the first time I took it in (I didn’t mind one bit) They looked it up in their system and it had been paid for, so they proceeded to replace the battery. Then the employee that assisted me, proceeded to make the following comment. “For future references, don’t wear sunglasses in a jewelry store. You’re dressed like you’re going to rob the place. If you were to walk in Helzberg Diamond like that, they would call the cops immediately.” The comment was very unnecessary, he could of simply asked me to remove my glasses when I walked in (I wouldn’t of mind one bit). I proceeded to remove my glasses and beanie and let him take a look at me. I have Stage 3 Cancer, I wear my beanie and glasses in public. The reason I do, is because people constantly stare at me due to me having no eyebrows, no eye lids and no hair. I constantly over hear people’s comments about they way I look, when I’m out in public. The sad part is the comment came from the employee that has assisted me, since they had their old location. I’m sure there was a more professional way to handle the situation. I will no longer be a customer at Fast Fix. -written by a friend. 🤨😠😤Issak Luevano2019-01-22T02:13:51+0000I’ve have been going to this place for YEARS to get my watches services, I’ve also recommended many friends to go get their watches services here. Well, today was my last day stepping foot at this location. I came in there to get a battery replaced on my Movado watch. A battery they forgot to put in, when I took it in the first time. I was wearing a grey coat, my beanie & sunglasses. They removed the battery from my watch and it didn’t have the warranty sticker on it, due to them not replacing it the first time I took it in (I didn’t mind one bit) They looked it up in their system and it had been paid for, so they proceeded to replace the battery. Then the employee that assisted me, proceeded to make the following comment. “For future references, don’t wear sunglasses in a jewelry store. You’re dressed like you’re going to rob the place. If you were to walk in Helzberg Diamond like that, they would call the cops immediately.” The comment was very unnecessary, he could of simply asked me to remove my glasses when I walked in. I proceeded to remove my glasses and beanie and let him take a look at me. I have Stage 3 Cancer, I wear my beanie and glasses in public. The reason I do, is because people constantly stare at me due to me having no eyebrows, no eye lids and no hair. I constantly over hear people’s comments about they way I look, when I’m out in public. The sad part is the comment came from the employee that has assisted me always, since they had their old location. I’m sure there was a more professional way to handle the situation. I will no longer be a customer at Fast Fix.Gennie Westbrook2018-12-17T18:16:49+0000quick, courteous, friendly service and excellent repairs on my items.Shannon Frank2018-06-18T23:38:46+0000Been several times and love the service and great prices too! Never had a problem at all!Andrew Sambrano2018-04-08T01:58:24+0000Fixed up my watch and did an excellent job getting some scratches off the bezel! I’ll be backLauren Rene2018-03-10T01:28:07+0000I chose this place because they were able to resize my wooden watch. They were fast, friendly, and reasonably priced!Donna Corrie2018-01-19T19:35:15+0000I’ve used their services on many occasions and they have always been courteous and prompt.Marvin Biltis2018-01-16T01:37:26+0000Nicest People who give the best service and are real experts in fixing jewelry and watches. They even fixed my iPad after I dropped it and broke the glass.Monica Sattler Mejia2018-01-06T20:53:55+0000They were super nice. Did exactly what was expected, and on time. Even cleaned the bracelet for us.Blanca Munoz2017-12-22T22:45:31+0000I have been going to Fast Fix for years. I always purchase my daughter’s charms from them. They have a wide selection. They always provide the best service and with little wait time.Marvin Carter2017-12-14T14:12:05+0000Service was great and representative was knowledgeable and friendly.NickynSteven Breaux2017-11-21T01:49:19+0000Great work and friendly workers!! I highly recommend them when your in need of repairs or simple cleaning of your jewelry!!Valley Lee Richardson2017-10-12T23:22:37+0000Landra did an awesome job on my watch. Fixed it and cleaned it in about an hour. Would definitely go back and recommended this place.Darren Shelton2017-10-09T23:10:26+0000Shout out for Fastfix Baybrook which repaired my wife's iWatch today with magical powers! The after-market band had become "stuck" and they fixed/removed it in mere minutes. I'd highly recommend them for any such repairs. Leo & Mario were great to work with!Cindyrela Charles2017-10-07T21:23:28+0000Got a chain fixed and they did a fantastic job. I’m very pleased with the work also friendly and helpful. I would recommend.Yvette Kelley Fairchild2017-10-05T17:09:24+0000My eyeglass frames popped a solder and I took them in. An hour and a half later, good as new and lots cheaper than replacing the frames (if I could even find them in stock somewhere)!
Yelp Reviews
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