I went to Fast-Fix to get batteries replaced and the sales clerk was very polite. He explained how the service works and what the costs were. He gave an estimated time that my watches could be picked up. When I went to get the watches, Jordan was gracious in explaining that there was nothing wrong with one of my watches and maybe it was a digital glitch. He went on to tell me that the other watch they didn’t know what was going on and so they couldn’t replace the battery. Throughout the experience he was very polite. Thank you for great customer service!
Quality service with a smile and attention to personal detail are factors why I recommend this business. The staff were knowledgeable and courteous while servicing my watch. They offered helpful suggestions and made me feel appreciated for bringing them business.
Their new store and location is beautiful and everyone there was very professional. My daughter’s necklace was repaired in less than two hours and they did a wonderful job. I will highly recommend and be back again.
I will be taking all my jewelry here for repair. When I went to pick up my ring, it was beautiful! but just not what I had in my minds eye. The jeweler was more than willing to do what was needed to make me happy. He took out the round head and replaced it with a princess head and all at no additional cost to me. Best of all was the friendliness. These are really nice people.
I was certainly surprised and pleased that Fast Fix changed the battery in my watch at no charge because when they removed the dead battery it was coded with their code indicating that they were the last ones to change the battery and therefore I had a lifetime warranty on it....for FREE. That is perfect for me because I personally never keep up with warranties and would not have known about it had it not been for their tracking system. That’s the way all complies should operate. I have used them several times mostly because I was aware they existed. Now I will use them intentionally because of my experience today. JTj