The team at Fast-Fix are all very professional, knowledgeable, and friendly.
Our family has been going to the Fast-Fix store in Baybrook Mall for years. We have always been extremely pleased with the quality of the service and the jewelry repairs we have had them do for us.
I would highly recommend this shop! We don’t go anywhere else .... from a simple battery replacement to a more challenging repair of an old family heirloom watch.
Very helpful, accommodating & successfully engraved an item that was questionable & challenging & declined by another business. When I called to ask if they could engrave the item, he offered for me to text pictures & immediately replied.
Did seem maybe a bit expensive but I haven’t had anything engraved in a long time so can’t really say & it was completed same day at the time he indicated & conveniently received a text notifying me it was ready to pick up in time to take to my sister’s milestone birthday!
As always excellent customer service! Reasonably priced services and products. I have never walked out of the door unhappy. Don't get caught up with the big name Jewelry stores that carry overprice items with high pressure commissioned based sales employees. These guys are the best.
I walked the mall trying to find a place who could help me correct a problem on my G-Shock. I went to several stores who sell them, but no one could help correct the other time zone my watch was displaying.
I stumbled across this place, almost when I was giving up hope. I explained the issue I was having, he gave the watch to another guy and in 45 seconds, my watch was finally correct.
I asked how much and they did not charge me. I wanted to pay, but they wouldn't take it. So I decided, I had some other watches I had put away because of stopped batteries. I came back about 2 months later and dropped off the 2 watches, got them back and were very fair in their pricing.
They have me as a customer for life. They are very friendly, helpful and knowledgeable.
This is the second time I’ve had some jewelry repaired at this location and both times, I’ve been very satisfied! Service is friendly, efficient and knowledgeable. Plus the pricing is very affordable. Will definitely come to Fast-Fix anytime I’m in need of jewelry repairs.